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Qualys Support responses

Question asked by Chalky_White on Mar 7, 2012
Latest reply on Apr 12, 2012 by chino64

Hello, is there any benefit to each response from Qualys support not replying back with the thread history?  i.e. when i raise a ticket, i cannot see the question raised without looking at my Sent mail.  It would help me if the full support case conversation could be carried in each response from Qualys.


Thanks, Tony