AnsweredAssumed Answered

remediation tickets trending report

Question asked by JP WANG on Oct 26, 2011
Latest reply on Sep 23, 2015 by Chewtoy

Hi everyone,

I am looking for a way to create a remediation tickets trending report. The executive report includes 12 weeks trend and the period can't be changed. I'd like to create a report of tickets trend including the number of newly open tickets, closed/fixed tickets, etc that happens in recent two weeks.

Please comment. Thanks

Outcomes