I ran a QUICK limited scan and it looks like its done, but the icon on the left of the scan, is sitting with an hourglass saying "loading". Been there for something like 30 minutes.
That issue is on POD2 as well. We had a scan finished at little after 3pm yesterday and the bulls eye has not filled in yet. This means that there must be a backlog on the Qualys backend and they can't process all results yet. I have opened a ticket and escalated with my TAM (that was early this morning).
Not sure if it is across all PODs or not, but I would guess so if it is on POD 1 and 2. The Qualys status page says everything is operational. I don't think it is.
Hi Rusty, this issue was tracked via: Qualys, Inc. Status - US Platform 2: Intermittent Scan Processing Delays , I hope this information is helpful!
We are on US POD 2 and we have the same indications on our scans that ran last night. The Qualys status page shows nothing wrong. --- https://status.qualys.com/?_ga=2.175656802.1161787175.1500573227-1811634636.1500573227
Makes me wonder how accurate the status page actually is. :-(
Same issue on US POD 2 here.
I submitted a case on the loading issue last week and according to the status page there is still an issue. I am still seeing an impact on our account. Scans are no longer in the loading but stuck in a que state.
Seems like anymore, every monday there is an issue of some sort.
This issue is currently being tracked at Qualys, Inc. Status - US Platform 1: Some of the VM/PC Scans staying in Loading/Queued state for a longer time. , I hope that this information is helpful and please keep referred to the StatusPage or your open Support case for further details. If you did open a Support case could you directly send me a message so that I can ensure it's being tracked with this outage?
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