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Chrome69/Win7, Firefox62/Win7  Protocol or cipher suite mismatch

Question asked by Sanford Olson on Apr 15, 2019
Latest reply on Apr 16, 2019 by Tamthing Shimray

Adjusting my ciphers on our NetScaler VPX 12.1 and everything is perfect except FireFox 62/Win7 and Chrome69/Win7 with that protocol error in the SSLLabs test.  However, when I go to a Win7 PC and run current Chome (73) and current FireFox (62), they work fine with our NetScaler.  They connect as TLS 1.3 instead of TLS 1.2.

 

Chrome 69 / Win 7  RProtocol or cipher suite mismatch
0x7f1c  |  TLS_AES_256_GCM_SHA384

 

Firefox 62 / Win 7  RProtocol or cipher suite mismatch
0x7f1c  |  TLS_AES_256_GCM_SHA384

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