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API calls timing out

Question asked by wkolatac on Jul 11, 2018
Latest reply on Jul 11, 2018 by DMFezzaReed

HI -

I have been running the following API calls via a PHP script for months with very few issues.  But for the past day they have been timing out (even after i set the timeout as high as 6 minutes).

count/was/finding

search/was/finding

 

I suspect there is some issue in the Qualys infrastructure but I'm not sure where to check status.  I believe I'm using US Platform 1 and see here (Qualys, Inc. Status ) that there are some issues being worked on but I'm not sure what category the API calls would fall under.

 

Can anyone provide some insight as to why these calls are suddenly timing out and what the remediation timeline is?

thanks!

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