In the Status field of a compliance report of the RHEL 6 technology report, having status as "Error" and Evidence has values as 'no-data-from-signature' or 'Error Code QPC-005:Function error'.
What does this justify the host for or why are we having this as Error. Also, for the same host many other controls have passed /failed values.
Hi Pratik,
Are you reporting on agent tracked hosts?
I recently experienced a similar situation with agent tracked Mac workstations - the answer from support is not all CIDs are currently supported by the agent.
Might be worth a ticket in to support to verify - if that is the case they may also be able to provide you a list of unsupported CIDs.
Hope this helps, good luck!
Its strange if Cloud Agent does not support all CID's. I would want Qualys to confirm this and will be raising a case with them.
Regarding my case, this is not captured via Agent, its captured via Policy Compliance Scan
Interesting. Have you checked the authentication status of the hosts you are reporting on?
Off-course, Yes. Authentication was successful and like I earlier said, some controls of the same hosts are Passed and some are failed as well so I do not think there is an issue with the scan.
Hi Pratik,
If the authentication is successful and not showing insufficient privilege for the target(s) in question. Then please open a support case. no-data-from-signature can cause the QPC function error during evaluation. If the authentication is successful there should be data for the signature, support can help troubleshoot this further.
Thanks,
Hariom
Hi Pratik,
If the authentication is successful and not showing insufficient privilege for the target(s) in question. Then please open a support case. no-data-from-signature can cause the QPC function error during evaluation. If the authentication is successful there should be data for the signature, support can help troubleshoot this further.
Thanks,
Hariom