AnsweredAssumed Answered

Scanner Appliance not shown in map or scan options

Question asked by Leon Jiang on Apr 21, 2018
Latest reply on Dec 9, 2018 by Alessandro Ranieri

I used other scanner before but this is the first time I use Qualys Express cloud. I launched a pre-authorized AWS EC2 virtual scanner appliance and it showed up in the Qualys console. (refer to screenshot 1) When I tried to launch a new scan, the appliance didn't show up in the available appliance dropdown list (refer to the screenshot 2). It doesn't show up in the dropdown list either when I tried to do a map.

 

Could you help figure out how to make it show up in the dropdown?

 

Screenshot 1: virtual scanner appliance and it showed up in the Qualys Express console

Virtual scanner appliance shown in Qualys console

Screenshot 2: the appliance didn't show up in the available appliance dropdown list

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