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Error message from create/was/report API

Question asked by wkolatac on Apr 5, 2018
Latest reply on Apr 5, 2018 by Dave Ferguson

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Hi -

I'm trying to create a scan report using the Report Creation API. I'm getting the following response:

<responseCode>UNAUTHORIZED</responseCode>

<errorMessage>User is not authorized to perform this operation on specified object(s) or specified object(s) does not exist.</errorMessage>

</responseErrorDetails>

I've attached the xml i'm using, which provides a scanid. The scan id was obtained using search/was/wasscan API so I know the scanid is valid. And I can access the scan details using this API: download/was/wasscan/<scanid>.

What kind of permission do i need to be able to execute this API?

thanks for your help!

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create_report.xml.zip736 bytes

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Busby Apr 5, 2018 11:11 AM

I know that there was separate API grant I had to do to use the WAS API perhaps that is what your missing.

I created a ROLE called API Access

Now what you can do is create the new role then assign the role to the user that your API is loggin as.

Let me know if you need help creating this.

3 people found this helpful

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wkolatac @ Busby on Apr 5, 2018 12:17 PM

Thanks for the reply. Unfortunately, I don't have admin access to grant/change permission.... I have to go through another team. But I do have access to some of the WAS APIs (search/was/wasscan, download/was/wasscan/<scanid>, etc.). Does access to create/was/report require additional grants?

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DMFezzaReed

@ Busby on Apr 5, 2018 12:19 PM

The user profile has a checkbox to enable API access:

Also, access to the Qualys API is not available by default. You may also want to contact your Technical Account Manager (TAM) to determine if your subscription includes API access.

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wkolatac @ DMFezzaReed on Apr 5, 2018 12:29 PM

I have API access - search/was/wasscan, download/was/wasscan/<scanid>, etc.

It is the one API (create/was/report) that is failing and I'm trying to determine if it is an API access issue or something else.

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DMFezzaReed

@ wkolatac on Apr 5, 2018 12:46 PM

Please Contact Support - Technical Assistance Inquiry Form | Qualys, Inc. and open a case, else we'd all only be speculating.

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Busby @ wkolatac on Apr 5, 2018 1:04 PM

Sounds like a permission issue of some kind. I will try to login to the GUI as the API user to help troubleshoot the issue. Of course logging a case with support as DMFezzaReed mentions would probably help you as well.

David

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Dave Ferguson

Apr 5, 2018 1:09 PM

Make sure your role includes the "Create Report" permission.

2 people found this helpful

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7 Replies

Busby Apr 5, 2018 11:11 AM
Mark Correct
Correct Answer
I know that there was separate API grant I had to do to use the WAS API perhaps that is what your missing.

I created a ROLE called API Access

Now what you can do is create the new role then assign the role to the user that your API is loggin as.

Let me know if you need help creating this.
3 people found this helpful
Like • Show 1 Like1
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- wkolatac @ Busby on Apr 5, 2018 12:17 PM
  Mark Correct
  Correct Answer
  Hi
  Thanks for the reply. Unfortunately, I don't have admin access to grant/change permission.... I have to go through another team. But I do have access to some of the WAS APIs (search/was/wasscan, download/was/wasscan/<scanid>, etc.). Does access to create/was/report require additional grants?
  Like • Show 0 Likes0
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- DMFezzaReed @ Busby on Apr 5, 2018 12:19 PM
  Mark Correct
  Correct Answer
  The user profile has a checkbox to enable API access:
  
  Also, access to the Qualys API is not available by default. You may also want to contact your Technical Account Manager (TAM) to determine if your subscription includes API access.
  1 person found this helpful
  Like • Show 0 Likes0
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  - wkolatac @ DMFezzaReed on Apr 5, 2018 12:29 PM
    Mark Correct
    Correct Answer
    Hi
    I have API access - search/was/wasscan, download/was/wasscan/<scanid>, etc.
    It is the one API (create/was/report) that is failing and I'm trying to determine if it is an API access issue or something else.
    Like • Show 0 Likes0
    Actions
    - DMFezzaReed @ wkolatac on Apr 5, 2018 12:46 PM
      Mark Correct
      Correct Answer
      Please Contact Support - Technical Assistance Inquiry Form | Qualys, Inc. and open a case, else we'd all only be speculating.
      Like • Show 0 Likes0
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    - Busby @ wkolatac on Apr 5, 2018 1:04 PM
      Mark Correct
      Correct Answer
      Sounds like a permission issue of some kind. I will try to login to the GUI as the API user to help troubleshoot the issue. Of course logging a case with support as DMFezzaReed mentions would probably help you as well.
      
      David
      1 person found this helpful
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Dave Ferguson Apr 5, 2018 1:09 PM
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Correct Answer
Make sure your role includes the "Create Report" permission.

2 people found this helpful
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Error message from create/was/report API

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