Why do some QCAs never progress beyond "Manifest Downloaded" ?
I have found a number of active QCAs that never progress from "Manifest Downloaded" to "Scan Complete". I would like to know why this happens ? How to diagnose the issue to ascertain the root cause ? How to correct this condition and ensure all QCAs achieve "Scan Completed" status.
I have referenced Tell me about Agent Status but there is no information that directly addresses this question.
I can't be the only subscription noticing this condition. Please advise.