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Assessment failed: Failed to obtain certificate

Question asked by Matthias Fenner on Nov 15, 2016
Latest reply on Nov 15, 2016 by Bhushan Lokhande

When running ssllabs scan on a specific subdomain, I get the error:

 

Assessment failed: Failed to obtain certificate

 

Other subdomains are working with no problems. All use the same ceritficate and loadabalancer on a our firewall.

 

How to deal with such a problem?

 

Even other ssl testers or browsers do not show any errors, only ssllabs has problems.

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