I have been in a problem when trying to scan some PCs and I do not know what could it be, when I am trying to scan the PCs I can see it online for a nbtscan then I mapped it just to confirm then it is discovered correctly, the scan is launched but when it finish I obtain nothing or simply it says that is not available. I have seen all the requirements in the docs in Qualys Resources but I still having nothing, by the way it is a domain profile.
I do not know if maybe the PC has something else in the local profile or some security in the shared folders (just security, the ports are open even the firewall was disabled in the domain profile).
If you have some ideas please let me know
Thank you in advance