Hi QC Team,
How to change the ownership of asset groups from Manager to Unit Manager. Is there any workaround possible. Its very urgent.
It all depends on the current owner. Please see below:
Found at: https://qualysguard.qualys.com/qwebhelp/fo_portal/index.htm
^Search for the section titled "Configure Asset Groups".
Thanks for the screenshot. I want to check if the below condition is possible or any workaround is possible
User Taking Action > Manager
Current Owner > Manager
Possible New Owner > Unit Manager
This all depends on what business unit the accounts are in. The screenshot provided in the original reply details the current possibilities.
Due to current product design, it is not possible to transfer ownership of an Asset Group from a Manager to a Unit Manager.
Your best course of action will be to re-create the Asset Groups with your requirements.
I understand your request is a result of having changed a Unit Manager's role to Manager, and having the Asset Groups' ownership transferred outside of the original Business Unit.
If in the future you need to transfer a user from Unit Manager to Manager, you can transfer these to a another Unit Manager before making the change in user role.
We’re working internally on the following improvements:
- providing more specific warnings when migrating a user for Unit Manager to Manager
- evaluate the feasibility of transferring ownership of an Asset Group from a Manager to a Unit Manager
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