AnsweredAssumed Answered

30005 (Error) - QAGENT_ERROR_REPROVISION

Question asked by psaux on Dec 3, 2015
Latest reply on Feb 7, 2017 by Joash Herbrink

Is there anything I need to do for this CA error? Per the error description it sounds like it should heal itself, however, that has not happened. If I am interpreting the description correctly, which can be found below, this error should not even have occurred due to the fact that cloning never took place.

 

 

30005 (Error) - QAGENT_ERROR_REPROVISION

Usually an agent error code that is coerced from a server-side HTTP(s) 424 reply indicating that the client should be reprovisioned. This is typically the case when an agent is cloned during a system image and deploy scenario. Agents that assume the identity of another agent (e.g. a clone) are detected by our cloud platform backend processes and rejected. Part of that rejection is to inform the agent that it should request a new ID from the system. This is the concept of a reprovision. A new agent ID is created during the provisioning process.

This error should never happen outside of a cloning situation. It is not a critical error however root-cause analysis must be performed to understand the purpose for the reprovision.

Outcomes