When we request support, we receive a case number. Is Qualys building any self help system such that we can look up the status and work efforts on our case ticket?
Yes, Qualys is moving towards a customer portal - it is in beta now. Speak to your TAM about timeline.
great question. I would personally like to see status on all my (many) feature requests too. I am particularly keen to see the Remedation Tickets window match the latest developments in Asset Discovery, whereby we can "group" similar items together.
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