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why are reports inconsistent (details not always present)?

Question asked by Bob Stromberg on Nov 23, 2014
Latest reply on Nov 24, 2014 by Bob Stromberg

I just tested several of the financial institutions I do business with, and the reports sometimes have details below the grades, and sometimes don't.

 

This report does show the details (Qualys SSL Labs - Projects / SSL Server Test / sefcu.com):

 

Screen Shot 2014-11-23 at 10.10.57 PM.png

...and this one does not for the same institution (Qualys SSL Labs - Projects / SSL Server Test / sefcu.com):

 

Screen Shot 2014-11-23 at 10.12.38 PM.png

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