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HTTP Error with Thycotic Secret Server

Question asked by strasser on Jul 18, 2014

Hello Community


We are using Thycotic Secret Server (version 8.5) as a password vault for QualysGuard VM / PC.

 

Recently, authentication of VM scans fail and we see the following error in the authentication reports:


Unable to complete Windows login for host=x.x.x.x, user=*****, vault error message: HTTP Error

 

If we then simply relaunch the same scan, everything works fine. Does anybody else experience the same issue ?

 

If we look at the “Secret Activity” log in Secret Server, I only see an entry for the second scan.

 

Could it be that Thycotic Secret Server shuts down some resources, if they are not used for a longer period and then isn’t quick enough starting them when the next request from the scanner comes in ?

 

Any hints or suggestions ?

 

Regards,

Stefan

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