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API v2 - Code 2000 Bad User/Password

Question asked by aweddell on Aug 1, 2012
Latest reply on Dec 14, 2018 by david.sutherin

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Hi All,

I'm trying to get some report data out of VM, I've followed the API references, but everytime I try to access the API cURL returns

<!DOCTYPE SIMPLE_RETURN SYSTEM "https://qualysapi.qualys.com/api/2.0/simple_return.dtd">

<SIMPLE_RETURN>

<TEXT>Bad Login/Password</TEXT>

</RESPONSE>

</SIMPLE_RETURN>

I'm using the following statement to try to retrieve a list of reports - curl -H "X-Requested-With: Curl Sample" -b "QualysSession=<<TRUNCATED>>; path=/api; secure" "https://qualysapi.qualys.com/api/2.0/fo/report/?action=list"

I've also tried to add -u user:pass to the above, and --anyauth, but they still return the same result.

I've enabled access through both the gui and API for the user, and the user does not have two-factor auth or client certs enabled.

Any ideas on what I'm missing?

Cheers

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Robert Dell'Immagine

Aug 8, 2012 11:24 AM

Moved to developer area. I'll have someone take a look. Regards, Robert

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Eric Perraudeau

Aug 9, 2012 8:34 AM

Hi there,

Your request seems to be valid. You are trying to use a session cookie so you need to make sure that the <TRUNCATED> section is correct.

But you should try the basic authentication like in the following example:

curl -u "LOGIN:PASSWORD" -H "X-Requested-With: Curl Sample" "https://qualysapi.qualys.com/api/2.0/fo/report/?action=list"

If it still doesn't work, try this:

curl -u "LOGIN:PASSWORD" -H "X-Requested-With: Curl Sample" "https://qualysapi.qualys.com/msp/about.php"

It this one works, then your qualys subscription probably need to be upgraded wth the "report share" option so you can manage your reports via the UI and API.

I hope it helps,

Eric

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david.sutherin @ Eric Perraudeau on Dec 12, 2018 1:57 PM

I'm having the same issue when trying the basic HTTP authentication: curl -H "X-Requested-With: Curl Sample" -u "USER:PASS" "https://qualysapi.qg2.apps.qualys.com/api/2.0/fo/report/?action=list"

I checked to make sure I'm polling the correct platform (US 2) and I'm certain my login info is correct, but I keep getting an Error 2000: Bad Login/Password.

I also tried the second option given by eperraudeau: curl -H "X-Requested-With: Curl Sample" -u "USER:PASS" "https://qualysapi.qg2.apps.qualys.com/msp/about.php" but just received the message "ACCESS DENIED"

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Robert Dell'Immagine

@ david.sutherin on Dec 13, 2018 11:55 AM

Someone is following up with you directly to resolve this. The issue is your account is not provisioned for API access. Once that is done, it should work.

1 person found this helpful

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david.sutherin @ Robert Dell'Immagine on Dec 14, 2018 8:41 AM

I suppose that would do it. Thank you!

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Neeraj Joshi Jul 13, 2017 3:29 PM

Hello,

I'm having the same issue. Any resolutions to this or do I need to create a support ticket for the same?

Appreciate your help

Thank you,

Neeraj Joshi

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6 Replies

Robert Dell'Immagine Aug 8, 2012 11:24 AM
Mark Correct
Correct Answer
Moved to developer area. I'll have someone take a look. Regards, Robert
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Eric Perraudeau Aug 9, 2012 8:34 AM
Mark Correct
Correct Answer
Hi there,

Your request seems to be valid. You are trying to use a session cookie so you need to make sure that the <TRUNCATED> section is correct.
But you should try the basic authentication like in the following example:
curl -u "LOGIN:PASSWORD" -H "X-Requested-With: Curl Sample" "https://qualysapi.qualys.com/api/2.0/fo/report/?action=list"

If it still doesn't work, try this:
curl -u "LOGIN:PASSWORD" -H "X-Requested-With: Curl Sample" "https://qualysapi.qualys.com/msp/about.php"

It this one works, then your qualys subscription probably need to be upgraded wth the "report share" option so you can manage your reports via the UI and API.

I hope it helps,
Eric
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- david.sutherin @ Eric Perraudeau on Dec 12, 2018 1:57 PM
  Mark Correct
  Correct Answer
  I'm having the same issue when trying the basic HTTP authentication: curl -H "X-Requested-With: Curl Sample" -u "USER:PASS" "https://qualysapi.qg2.apps.qualys.com/api/2.0/fo/report/?action=list"
  
  I checked to make sure I'm polling the correct platform (US 2) and I'm certain my login info is correct, but I keep getting an Error 2000: Bad Login/Password.
  
  I also tried the second option given by eperraudeau: curl -H "X-Requested-With: Curl Sample" -u "USER:PASS" "https://qualysapi.qg2.apps.qualys.com/msp/about.php" but just received the message "ACCESS DENIED"
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  - Robert Dell'Immagine @ david.sutherin on Dec 13, 2018 11:55 AM
    Mark Correct
    Correct Answer
    Someone is following up with you directly to resolve this. The issue is your account is not provisioned for API access. Once that is done, it should work.
    1 person found this helpful
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    - david.sutherin @ Robert Dell'Immagine on Dec 14, 2018 8:41 AM
      Mark Correct
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      I suppose that would do it. Thank you!
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Neeraj Joshi Jul 13, 2017 3:29 PM
Mark Correct
Correct Answer
Hello,
I'm having the same issue. Any resolutions to this or do I need to create a support ticket for the same?

Appreciate your help

Thank you,
Neeraj Joshi
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API v2 - Code 2000 Bad User/Password

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