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Ticketing

Question asked by Derek Thomas on Jun 26, 2012
Latest reply on Mar 11, 2014 by mcalvi

I'm wondering how other QualysGuard customers have successfully implemented Remediation or Ticketing policies?  So far the only option I am seeing is creating a single ticket for each vulnerability on every host.  This would generate an extremely large amount of tickets initially.  I would like to create a ticket per host that lists all of the vulnerabilities or a ticket per vulnerability since a single vulnerability may be remediated across the entire enterprise through a patch or configuration change.  I'd appreciate any info that has led to successfull remediation workflows.

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