There are a number of issues at play here. In order to identify the CIDs to use in your policies, you can search the list of controls (Policies -> Controls -> Search) within the QualysGuard UI. This should help you find the CIDs for the items you need to verify compliance of.
In addition, if you have multiple or many operating systems you need to be scanning against, ensure that when you are creating your policy you select all the applicable operating systems - when a control applies to more than one technology, it will be handled for each applicable technology you've selected when creating your policy.
If you need more in-depth assistance, I would suggest you get in touch with your Technical Account Manager; they can often be very helpful with setup and rollout-type issues.
In addition, if you expect to be doing a great deal of work with the compliance module, I heartily recommend that you sign up for one of our Policy Compliance training classes; these are offered to customrs at no charge and provide a wealth of valuable information.
Technical Support Engineer
Thanks for your answer.
I have already runned the online PC course, however, my problem are related to specific policies and not to the PC module as a whole.
I think my local support might be able to help me.
Thank you very much!
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De: Caleb Corey firstname.lastname@example.org
Enviada em: quinta-feira, 7 de junho de 2012 20:46
Para: Albert Rudolf Lind Neto
Qualys Community <https://community.qualys.com/index.jspa>
Re: Urgent: Policies for Unix and Linux