AnsweredAssumed Answered

Compliance Scan result - Item not found

Question asked by Nitin Gopinathan on May 1, 2012
Latest reply on Oct 3, 2016 by Robert Dell'Immagine



I have created custom controls to check whether the Screensaver on a machine is enabled and whether it is password protected. I have added these controls to a policy which only contains these two controls. Everytime I run a scan against assets which were assigned to the this particular, both the controls fail and the message in the scan reports says "Error Code 2: Item not found".


I have verified that these keys do exist in the registry of the target machines. Can someone please tell me where I'm going wrong? I've searched through some websites but nothing has been of help as yet.