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3023 Views 7 Replies Latest reply: Jul 20, 2012 9:41 AM by Axel RSS
Vinod Puthuseeri Lurker 2 posts since
Jan 17, 2012
Currently Being Moderated

Apr 16, 2012 6:19 AM

WAS report download error

Hello,

 

I have completed the WAS scan and I am unable to download the report in any of the format.

 

The downloading the report appears and then an error page "Report download error" appears and stops.

 

Has someone come across a similar issue, kindly suggest.

 

Regards,

Attachments:
  • Axel Level 3 149 posts since
    Jul 23, 2010
    Currently Being Moderated
    Apr 16, 2012 8:17 AM (in response to Vinod Puthuseeri)
    WAS report download error

    Thanks a lot Vinod for this information. I've notified our Ops team so that they can have a look on our side.

     

    I'll let you know when I have any feedback.

     

    Best regards,

    • Axel Level 3 149 posts since
      Jul 23, 2010
      Currently Being Moderated
      Apr 16, 2012 9:59 AM (in response to Axel)
      WAS report download error

      Vinod,

       

      Our Ops team has identified the issue and is currently fixing the issue. The reporting service should be working back in few moments I guess now.

       

      Axel

      • Axel Level 3 149 posts since
        Jul 23, 2010
        Currently Being Moderated
        Apr 19, 2012 3:07 AM (in response to Axel)
        WAS report download error

        Vinod,

         

        I got confirmation from our Ops team that the issue has been resolved on 04/16/2012, some time after you raised the issue. Problem was just space issues that our Ops guys have been able to addressed as soon as after identifying it.

         

        Please double-check on your side, reporting should be available again.

        Thanks for having raised this issue to our attention.

        • michaelg Level 1 4 posts since
          Feb 6, 2012
          Currently Being Moderated
          Jul 20, 2012 4:49 AM (in response to Axel)
          WAS report download error

          Hello,

           

          it seems, that there is same issue with downloading reports in WAS again. Today (20/07/2012) I tried to download reports from WAS but unfortunately message box with text "Report Download Error" appears.

           

          Regards,

           

          Michael

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