Cloud Agent on Mac OS X Sierra

Document created by Jeff Leggett Employee on Oct 12, 2016Last modified by Robert Dell'Immagine on Oct 12, 2016
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Apple deletes a log file we need for CAP.  To fix, do the following:

 

Upgrading from 10.11 to 10.12 deletes a needed logging directly for the Cloud Agent, causing the agent not to start.  (This will be mitigated in Mac 1.6 which will detect a missing directory and automatically create it.)

 

Until then, after your 10.12 upgrade, just do the following and everything should be working correctly, you’ll retain all your asset data, etc.

 

  1. mkdir /var/log/qualys
  2. chmod 640 /var/log/qualys
  3. if non-root:    chown non-root.non-root-group /var/log/qualys
  4. /Applications/QualysCloudAgent.app/Contents/MacOS/qagent_restart.sh
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