About Qualys BrowserCheck
Qualys BrowserCheck is a tool that scans your browser looking for potential vulnerabilities and security holes in your browser and its plugins. This tool will also help you fix the security issues discovered by the scan.
Frequently Asked Questions (FAQ)
Why is my browser insecure?
Your browser could be considered insecure for multiple reasons. Your browser installation could contain a software issue that makes it vulnerable to malicious activity. You could also be running an outdated version of the browser or its plugins.
What is the next step after a scan?
Scanning your browser with Qualys BrowserCheck was the first step towards securing your browser. The next step is to review the browser scan results and follow the recommended actions to get software updates and resolve security issues. When you're done making updates, click the Re-Scan button to scan your browser again and verify that your browser and its plugins are current and secure.
What do the different status levels in the Qualys BrowserCheck results mean?
Each item in your Qualys BrowserCheck results has a status assigned to it. Click on the status to expand details in your results to see specific version information. The following status levels may appear in your results:
- Up To Date (green) - Indicates that the installed version is the latest. There are no updates available from the vendor.
- Update Available (orange) - Indicates that the installed version is not the latest. A newer version is available from the vendor. Use the Fix It button to go to the vendor's website to get the update.
- Insecure Version (red) - Indicates that the installed version is insecure and should be updated immediately. Use the Fix It button to go to the vendor's website to get the latest version and fix the security issue.
- Obsolete (red) - Indicates that the installed version is no longer supported by the vendor. Use the Fix It button to go to the vendor's website to get a version that is supported.
- Support Retiring (orange) - Indicates that the version of the installed operating system is retiring soon. After the retiring date, the vendor will no longer provide support or security updates for the retired version. Use the Fix It button to go to the vendor's website to get a version of the operating system that is supported.
- Support Retired (red) - Indicates that the version of the installed operating system is currently retired. The vendor is no longer providing support or security updates for the retired version. Use the Fix It button to go to the vendor's website to get a version of the operating system that is supported.
Why should I re-scan?
Once you've updated your browser and resolved security issues, you should re-scan your browser to verify that all security issues have been fixed and that your browser and its plugins are current. Click the Re-Scan button above your browser scan results to start a new scan.
What items are detected by Qualys BrowserCheck?
The Qualys BrowserCheck tool checks your browser as well as browser plugins and add-ons to identify insecure and out-of-date versions that put you at risk. It also checks if your Windows operating system is supported by Microsoft. Microsoft security updates cannot be installed on unsupported operating system versions. These items are detected:
- Windows OS support expiration
- Browser version (IE 6.0+, Firefox 3.0+, Chrome 4.0+)
- Adobe Flash Player
- Adobe Reader 5.x and above
- Adobe Shockwave Player
- Apple Quicktime
- BEA JRockit
- Microsoft Silverlight
- Microsoft Windows Media Player
- Real Player
- Sun Java
- Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
How do I fix a security issue?
Review the Qualys BrowserCheck results for important information about your browser and its plugins. For any item that is insecure or out of date, a Fix It button appears. Simply click the Fix It button to be directed to the website where you can download the latest update to fix your security issue.
How do I uninstall the Qualys BrowserCheck tool?
The Qualys BrowserCheck tool is a browser add-on. To uninstall it, follow the add-on removal steps for your specific browser. Make sure you close the Qualys BrowserCheck window before removing the add-on.
Internet Explorer: From the Internet Explorer browser, go to the Manage Add-ons page from the Tools menu. Use the Show menu to display the Qualys BrowserCheck add-on. In IE 7, select the add-on and click Delete. In IE 8, select the add-on, click the More Information link, and then click Remove in the pop-up that appears.
Mozilla Firefox: From the Firefox browser, click on the Tools menu and select Add-ons. Select Extensions. Select the Qualys BrowserCheck add-on and click the Uninstall button. When prompted, click Uninstall to confirm.
Google Chrome: From the Chrome browser, click on the wrench icon to view the Tools menu and select Extensions. Select the Uninstall link next to the Qualys BrowserCheck add-on. When prompted, click Uninstall to confirm.
What browsers are supported by Qualys BrowserCheck?
|Operating System||8||7||6||3||5||4||3||4 / 5||9.5+ / 10||2|
|Windows Server 2008 R2||X||-||-||X||X||X||X*||X*||X*||-|
|Windows Server 2008||X||X||-||X||X||X||X*||X*||X*||-|
|Windows Server 2003||X||X||X||X||X||X||X*||X*||X*||-|
|Windows XP SP2, SP3||X||X||X||X||X||X||X*||X*||X*||-|
|Windows XP RTM (no SP)||-||-||-||-||-||-||-||-||-||-|
|Windows 2000 SP4||-||-||X||X||-||-||X*||-||X*||-|
|Mac OS X||-||-||-||X*||X*||X*||X*||X*||X*||X*|