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4 Posts tagged with the pci tag
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Update: (March 7, 2014 3:41 am PDT) We have completed the maintenance and services are restored.

 


 

 

Qualys regularly upgrades the QualysGuard Cloud Platforms for capacity expansion and maintenance purposes.

 

We are now ready for a maintenance that will allow Qualys to apply database and network enhancements which will affect the QualysGuard US Platform 1 and several other Qualys services, as detailed below.

 

This upgrade will happen on March 6, 2014 and requires a 12-hour downtime starting at 12:00 PM Pacific (20:00 UTC) and ending at 0:00 AM Pacific next day (8:00 AM UTC next day).

 

Please note that none of the QualysGuard applications on US Platform 1 will be available during this maintenance window.  This includes:

 

  • QualysGuard Vulnerability Management
  • QualysGuard Policy Compliance
  • QualysGuard Wep Application Scanning
  • QualysGuard Malware Detection Service
  • QualysGuard Asset Management, including Dynamic Asset Tagging
  • scans running on QualysGuard External scanners (scans running on customer appliances will not be impacted)

 

The following Qualys services will also be impacted and unavailable during this maintenance window:

 

  • QualysGuard PCI Compliance
  • Qualys FreeScan
  • Qualys BrowserCheck
  • Qualys business web sites

 

Any scans scheduled to begin during the downtime will start immediately following the scheduled downtime. Customers are advised to make sure that the restart of scheduled scans after the downtime does not interfere with normal network operations.

 

If your account has been enabled with New Scanner Services, your running QualysGuard VM, PC, and WAS scans using deployed scanner appliances (but not the External scanners, as noted above) will not be impacted by this downtime and the results will be processed after the service is returned.

 

If your account has not been enabled with the New Scanner Services, then any scans running at the start of the scheduled downtime will be canceled.

 

We appreciate your patience and if you have any further questions regarding this upgrade, please feel free to contact Qualys Technical Support at support@qualys.com or +1 (866) 801 6161 (US and Canada) or +44 (0)1753 872102 (UK) or +33 1 41 97 35 81 (France).

 

We thank you for your continued support and look forward to your feedback.

qg2.qualys.com
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Qualys is performing a maintenance with downtime to QualysGuard PCI and QualysGuard Portal infrastructures in the US datacenter on Tuesday March 5, 2013 starting at 10:00 AM PST (18:00 UTC) and ending at 2:00 PM PST (22:00 UTC).

 

Impacted Services:

  • PCI User Interface will not be available during the maintenance (https://pci.qualys.com)
  • PCI scans scheduled to start during the maintenance will start once the service is restored
  • Saved reporting functions on Portal (download/view saved reports) for WAS and MDS. Other functions will remain available, including interactive reports (https://portal.qualys.com)

 

Not Impacted Services:

 

We appreciate your patience and if you have any further questions regarding this maintenance, please feel free to contact Qualys Technical Support at support@qualys.com or +1 (866) 801 6161 in the US and Canada, +44 (0)1753 872102 (UK) or +33 1 41 97 35 81 (France) for International.

 

We thank you for your continued support and look forward for your feedback.

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Qualys will be performing an emergency database maintenance to the QualysGuard PCI infrastructure on Sunday September 16, 2012 starting at 10:00 AM PDT (17:00 UTC) and ending at 1:00 PM PDT (20:00 PM UTC).

 

List of Impacted Services:

 

List of Not Impacted Services:

  • PCI scans launched and running before the maintenance window should not be impacted and the results will be available once the service is restored. If you see any discrepancy in your scan results, please contact Qualys support.
  • All other QualysGuard services, including QualysGuard VM, PC, WAS, MDS and Portal (https://qualysguard.qualys.[com|eu] and https://portal.qualys.[com|eu]) WILL NOT BE IMPACTED by this maintenance.

 

We appreciate your patience and if you have any further questions regarding this upgrade, please feel free to contact Qualys Technical Support at support@qualys.com or +1 (866) 801 6161 in the US and Canada, +44 (0)1753 872102 (UK) or +33 1 41 97 35 81 (France) for International.

 

We thank you for your continued support and look forward for your feedback.

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A new release of QualysGuard®, Version 6.24, will be available in production on Tuesday, January 31, 2012. This release is completely transparent to users and will require no scheduled downtime. The release will occur between 12 PM PST (20:00 GMT) and 6 PM PST (02:00 AM GMT next day).

 

QualysGuard 6.24 includes several enhancements including Virtual Scanners general availability and enhancements to Policy Compliance, API and platform capabilities:

 

QualysGuard Virtual Scanner Availability:

 

QualysGuard 6.24 includes the full release of the QualysGuard Virtual Scanner Appliance.  The consultant version is easily deployed onto VMware (Workstation, Fusion, Player), Oracle VirtualBox, and other virtualization platforms, with a user console wizard allowing for a quick initial setup.  Also available is an enterprise version provided as a packaged VMware vApp that can be effortlessly deployed into VMware vSphere and vCloud environments, requiring no direct console access to the virtual appliance itself. 

 

QualysGuard Virtual Scanner Appliances are available to licensed customers for direct download from their QualysGuard account.  For more on licensing, please contact your Qualys Technical Account Manager.  For details on provisioning the virtual appliance,  please refer to the appropriate user guide in the online help and follow the Qualys Community at https://community.qualys.com.

 

QualysGuard Enhancements:

  • Thycotic Server Integration: QualysGuard 6.24 includes integration with Thycotic Secret Server for authentication against Windows and UNIX assets, permitting customers to keep all authentication credentials used for scanning within their network perimeter.

secret server.jpg

 

  • OS CPE Support: QualysGuard 6.24 allows customers to display operating system information in Common Platform Enumeration (CPE) format, allowing for easier correlation and integration with products supporting that standard.

    cpe.jpg

 

 

 

QualysGuard Policy Compliance Enhancements:

 

  • Host Statistics in Policy Report: The Policy Report includes a new section called Host Statistics which includes a list of hosts in the policy with the percentage of control instances that passed on each host.

 

 

host statistics report.jpg

 

 

 

 

QualysGuard API Enhancements:

  • Final CVSS Score Added to Asset Data Report DTD: The final CVSS score calculated for each vulnerability detection now appears in the automatic asset data report DTD (asset_data_report.dtd) in the <CVSS_Final> element when the CVSS scoring feature is enabled for the user’s subscription.
  • New Share PCI Scan API: The new Share PCI Scan V2 API (/api/2.0/fo/scan/pci/) provides an automated way to share (export) finished PCI scans to PCI Merchant accounts and check the export status. PCI scans are vulnerability scans that were run with the option profile “Payment Card Industry (PCI) Options”.

 


 

Full release notes will be available to customers from within the Resources section of your QualysGuard account. To receive more information on QualysGuard 6.24, please visit the Qualys Community at https://community.qualys.com or contact your Technical Account Manager or Qualys' Technical Support Department at support@qualys.com.



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