Qualys is undertaking a significant upgrade to its database infrastructure in the US SOC. This will be the latest in a series of upgrades that the Qualys Operations team will be performing over the next few months to ensure we meet the growing demand for scanning and reporting on the QualysGuard platform.
This upgrade requires a 12-hour downtime starting on October 20, 2011 at 12:00 PDT (19:00 GMT). Please note that all QualysGuard services will not be available during this downtime including:
Any scans running at the start of the scheduled downtime will be canceled and any scans scheduled to begin during the downtime will start immediately following the scheduled downtime. Customers are advised to make sure that the re-start of scheduled scans after the downtime does not interfere with normal network operations.
To get automated QualysGuard upgrade and system notifications from the Qualys Community, please subscribe at: https://community.qualys.com/community/notifications-us.
If you have any further questions regarding this upgrade, please feel free to contact Qualys Technical Support at email@example.com or +1 (866) 801 6161.
We thank you for your continued support and look forward to continuously improving our services.
Qualys Customer Advocacy Group
© 2011 Qualys, Inc. All rights reserved.
Technical Support: http://www.qualys.com/support/